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Privacy Policy

Name of Business Handling Personal Information and the Chief Privacy Office

Personal Information Management officer:
Club Concierge Luxury Japan
Address: 5F, Aoyama Eighteen Bldg. 2-1-6 Shibuya, Shibuya-ku, Tokyo 150-0002 Japan
Tel: +81-(0)3-3499-9101
E-mail: info@luxuryjapan.tv

Purposes of Use of Personal Information

  1. Transactions, communication, and provision of information regarding products and services offered by this company.
  2. Follow-up service and surveys regarding products and services offered to customer.
  3. Responding to inquiries, requests, complaints, consultations, etc.
  4. Information on applicants provided by Hello Work, employment agencies, employment websites, etc., and as information on employment selection.

Provision of Personal Information to Third Parties

In certain cases, all or a portion of acquired personal information may be disclosed to a subsidiary or partner corporation in charge of travel products.
In such cases, these personal information will be strictly supervised and protected by the subsidiary and / or partner corporation as well.

Consignment of Personal Information Management

In certain cases, all or a portion of acquired personal information may be disclosed through documents or electronic media in order to complete transactions.
In addition, credit card settlements are outsourced to a settlement agent, DG Financial Technology Inc. The credit card information of customers is not retained by DG Financial Technology, but is strictly managed by the settlement agent.

Responses Requests for Disclosure and Inquiry Support Desk

Customer requests for notification of the purpose of use of personal information, information disclosure, the correction,
addiction or deletion of personal information, or requests the cease of use, deletion, or cease of provision to a third party.
The following help desk will handle such requests in accordance with regulations.

Club Concierge Luxury Japan Personal Information Management
5F, Aoyama Eighteen Bldg. 2-1-6 Shibuya, Shibuya-ku, Tokyo 150-0002 Japan
Tel: +81-(0)3-3499-9101 (Weekdays: 09:30-18:30)

Voluntary Nature of Provision of Personal Information

The provision of personal information by way of filling in the spaces on this application form is completely voluntary and up to the discretion of the individual. However, please understand that we may not be able to offer our services if the required information has not been provided.

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