Privacy policy

(Name of Business Handling Personal Information and the Chief Privacy Office)

Personal Information Management officer:

Club Concierge Luxury Japan

Address: Aoyama Ezaki Bldg. 2F, 1-1-16 Shibuya, Shibuya-ku, Tokyo 150-0002 Japan

Tel: +81-(0)3-3499-9101


(Purposes of Use of Personal Information)

1. Transactions, communication, and provision of information regarding products and services offered by this company

2. Follow-up service and surveys regarding products and services offered to customer


(Provision of Personal Information to Third Parties)

In certain cases, all or a portion of acquired personal information may be disclosed to a subsidiary or partner corporation in charge of travel products. In such cases, these personal information will be strictly supervised and protected by the subsidiary and / or partner corporation as well.


(Consignment of Personal Information Management)

In certain cases, all or a portion of acquired personal information may be disclosed through documents or electronic media in order to complete transactions. Similarly, credit card payments may be consigned to VeriTrans Inc., a payment settlement company. Personal information including credit card information will be strictly supervised and protected by Club Concierge and / or consigned corporations.


(Responses Requests for Disclosure and Inquiry Support Desk )

Customer requests for notification of the purpose of use of personal information, information disclosure, the correction,

addiction or deletion of personal information, or requests the cease of use, deletion, or cease of provision to a third party

The following help desk will handle such requests in accordance with regulations.

Club Concierge Luxury Japan Personal Information Management

Aoyama Ezaki Bldg. 2F, 1-1-16 Shibuya, Shibuya-ku, Tokyo 150-0002 Japan

Tel: +81-(0)3-3499-9101 (Weekdays: 09:30-18:30)


(Voluntary Nature of Provision of Personal Information)

The provision of personal information by way of filling in the spaces on this application form is completely voluntary and up to the discretion of the individual. However, please understand that we may not be able to offer our services if the required information has not been provided.